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Episode 298: UX Maturity & The Cult of Wow D Hood
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The World of UX, Episode 297: Harsh Realities, Part 3 — UX Maturity & The Work D Hood
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Episode 296: UX Maturity & The Cult of Wow D Hood
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The World of UX, Episode 296: Harsh Realities, Part 3 — UX Maturity & The Work D Hood
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The World of UX, Episode 296: Harsh Realities, Part 2 — The UX Maturity Challenge
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The World of UX, Episode 296: Harsh Realities of UX Maturity, Part 2 — The UX Maturity Challenge D Hood
The World of UX, Episode 258: Microexperience Awareness (from the Talk Circuit Series)
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Description
Analysis of consumer concerns with organizations reveals they are not usually dissatisfied with the entity as a whole, but about very brief segments or elements within the experience. These small parts of the customer experience are known as microexperiences. An organization’s sensitivity and ability to manage microexperiences is a critical ingredient for success. This talk will focus on strategies for identifying micro-experiences and optimizing them to delight customers.Check out this talk from the 2020 Global Experience Summit that defines and describes microexperiences and shares strategies on how to identify them within your own organization’s user flows.
REMINDER: Video is available for this episode via select resources.
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Bookmark the new World of UX website at https://www.worldoux.com.
Visit the UX Uncensored blog at https://uxuncensored.medium.com.
Source: https://www.worldoux.com/
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